Dear Families,
We are writing to advise you that Children and Family Centre partners, including The Lloyd Park Children’s Charity, NELFT, HENRY and Citizens Advice, in partnership with the local authority have made the decision, in light of COVID-19, to move our services from face-to-face contact to a remote service.
Children with identified vulnerabilities who require face-to-face support will be contacted to establish their current risk of infection prior to any home contact as per current Government guidelines.
This week the national advice has significantly changed and we want to play our part in reducing “non-essential” travel and contact with others. All of our staff continue to be committed to helping families get the best start in life and support for their young children, so our services will be continuing in a different way via telephone, video conferencing and on-line communication.
Please see current Government advice regarding Coronavirus here: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/
For the different services and where to go for further updates:
Message us on Facebook or email info@tlpcc.org.uk for any enquiries including family support.
For Baby Bank enquiries and referrals please email babybank@tlpcc.org.uk by Tuesday for Friday emergency parcels.
HENRY Best Start Service – Infant Feeding helpline will continue to be staffed Monday to Friday 9am-5pm, please call 0208 496 5222. They will provide one-to-one contact for families with infant feeding practitioners, healthy family and oral health practitioners and speech and language therapists. Please call 0208 496 5223 or email wfsupport@henry.org.uk
NELFT Child Health Clinics have closed as of 17th March 2020.
You can speak to a health visitor or school nurse to discuss health, wellbeing and child development issues by contacting our Clinical Duty team within our Single Point of Access team, Monday to Friday, 9am-5pm either by phone 0300 300 1970 or email 0-19universaldutywf@nhs.net
Early Help support will continue. Any referrals including self-referrals need to be made via the MASH (Multi Agency Safeguarding Hub). Please call 020 8496 2310, Monday-Thursday, 9am-5.15pm, Friday, 9am-5pm and out of hours 020 8496 3000. Email MASHrequests@walthamforest.gov.uk Fax: 020 8496 2313.
Citizens Advice will continue providing the full range of Citizens Advice services for clients over the phone. Please call on 0208 509 6444 and leave a voicemail and an adviser will call you back the same day.
We will of course be reviewing the situation on a weekly basis and will update you of any changes to these arrangements. We hope you and your families all keep well during this challenging time.
Thank you.
Commentaires