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Request help from us
Winter Closure
Please note that our charity closes over the holiday period from:
19th December 2024 until the 7th January 2025
Will not be accepting referrals after Friday 13th December.
This will allow us to process requests before we close down.
Alternative resources you can contact during this period can be found at the bottom of this page.
Who can use our Help Request Form?
Parents and carers can use it to enquire about getting our support.
GPs and other professionals can also use it to refer a family to us for help.
(NB: see important info. for health professionals below)
Alternative support during our annual winter closure
From 19th December to 7th January
If you require support during this period please reach out to our local partners, listed below, for help.
Call the emergency services if you feel anyone, including yourself is at immediate risk of harm.
999
If you feel that a child's or familiy's safety is a risk in any way please call London Borough of Waltham Forest social care teams.
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National Domestic Abuse Helpline - 0808 2000 247
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pl84u Al-Suffa Food bank (drop-in)
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Samaritans - 116 123
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Shelter - 0808 800 4444
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NELFT Mental Health Direct - 0800 995 1000
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Streetlink - Connecting people sleeping rough to local services
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Citizens Advice (Waltham Forest) - 0808 2787 838
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Step Change - 0800 138 1111
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Early Year Inclusion Pathway and Learning Together Pre-school
Health professionals
Health professionals must also refer children under 5 with learning and developmental delay to the local authority to access multi-agency education and health support using their form, found here
Please be aware that this link will connect you to an external website.
Our charity cannot be repsonsible for the content of these sites including any downloadable files.
Please read our policy on links to external web pages here